It’s striking to read a book that is so focussed on the product of de management: create a TEAM.
Although it’s an old book (2002), it’s being considered a standard work for people who’re trying to onderstand the way their team works. I got it from a friend, after explaining an exercise I did with our scrum team.
The book is written in a way that makes it easy to read. Which almost hides the message: building a team is hard.
The model the book uses is seemingly easy. The 5 dysfunctions are:
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Dysfunction #1: Absence of Trust
The fear of being vulnerable with team members prevents the building of trust within the team.
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Dysfunction #2: Fear of Conflict
The desire to preserve artificial harmony stifles the occurrence of productive ideological conflict.
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Dysfunction #3: Lack of Commitment
The lack of clarity or buy-in prevents team members from making decisions they will stick to.
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Dysfunction #4: Avoidance of Accountability
The need to avoid interpersonal discomfort prevents team members from holding one another accountable.
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Dysfunction #5: Inattention to Results
The pursuit of individual goals and personal status erodes the focus on collective success.